Examples of our dedication to engineering a better quality of life, for all.

Building trust in AI for Australia’s future

Building the future of workplace mental health intelligence

Re-engaging alumni to drive enrollments

Sharing a survivor’s story to drive deeper engagement

Supporting health initiatives with the right storytelling style

Communicating Aboriginal-led responses to family violence

Bringing Secondary School Transition Support to Life Through Real Classroom Context

Driving reform for family violence through lived experience storytelling

Modernising a legacy back office administrative system

FUTURE OF WORK

Uplifting observability in preparation for scale

FUTURE OF WORK

Observability review

FUTURE OF WORK

Making The Orange Door easier to find, and easier to understand

Designing storytelling for awareness, action, and advocacy

Reinforcing critical learning in child abuse training

Designing a safe storytelling space with and for young people navigating loneliness

Powering Down Costs: How An Energy Transition Company Slashed Its AWS Bill by 40%

FUTURE OF WORK

Strengthening Cloud Security with AWS Config

FUTURE OF WORK

Transforming the digital and online experience

FUTURE OF WORK

Cloud environment provisioning and containerisation

FUTURE OF WORK

ERP Systems Refinement

FUTURE OF WORK

Capability uplift, cultural transformation, and acquisition integration

FUTURE OF WORK

Payment Integration Development with AWS uplift

FUTURE OF WORK

While You Wait

Designing scalable systems for Victoria’s water modelling future

ENVIRONMENT

Listening, testing, learning: a UX journey with the Department of Education

A national service for people navigating cancer

Strengthening services through evaluation for South Australia’s Regional Safety Hubs

Co-creating Victoria’s first strategy for wellbeing and prevention

Enhancing court software to improve the probate process for all Victorians

Empowering Victorian Workplaces: Strengthening Psychological Health and Safety with WorkWell

Unlocking the potential of AI in statutory planning for Victorian councils

Scaling leadership at every level: strengthening Optimising’s foundation for growth

PRIVATE SECTOR

Stronger Logins for a Safer headspace Experience

From paper trail to digital backbone: modernising court bookings with eDiary

Roadmapping a digital transformation for duty lawyers

Empowering Legal Aid with Modern Tech

Creative Workforce Scoping Study: Insights and strategies for future resilience

Redefining the future of Beyond Blue’s services

Setting up university students for success: reimagining onboarding for in-person and online.

Empowering Aboriginal and Torres Strait Islander young people: Defining a digital product direction with Yiliyapinya

HEALTH

Hear Me Out: Solving unmet legal needs through conversational AI

Trauma-informed training on forced adoption in Australia

Keeping Victoria’s public transport on track: Supporting Yarra Trams since 2013

Enhancing judicial operations with unified UI and UX solutions

Empowering displaced women through human-centred legal design

Enhancing WorkSafe's product delivery experience

Envisioning a relational model of care in the NSW out-of-home care system

Get aligned to get it right: product vision and roadmap building with Relationships Australia

NOT-FOR-PROFITS

Optimising MAPRA: Enhancing Real-Time Tram Tracking for Yarra Trams

Designing and building an online booking system for headspace

Royal Australian College of General Practitioners - Healthy Habits

Creating a self-help tool builder for the VLA website

Making separation guidance even simpler with amica one

A community-centred approach to building anxiety literacy in primary school settings

Research and rapid prototyping to re-imagine a permit application experience

Health data, private health insurance and (re)building trust

HEALTH

Helping whistleblowers expose wrongdoing by shining a light on corruption

Unlocking the Cool Factor: The successful digital transformation of Cool.org

Digital Justice: Transforming Access and Learning at the Judicial College of Victoria

Transforming Engagement: Revamping Grace Papers’ Member Portal

EQUALITY

A pathway to the transformative impact of a digital case file

A guide to help Ambulance Victoria create more patient-centred experiences

HEALTH

Serving up fresh plant-based recipes with an award-winning user experience

Innovating Justice: A global exploration with the Magistrates' Court of Victoria

Improving gender equity within Victoria’s selective-entry schools through human-centred research

EQUALITY

Building a digital platform to help people manage osteoarthritis while waiting for treatment

HEALTH

Streamlining processes and service delivery across Government with human-centred design and research

Supporting people with severe mental illness by promoting improved physical health

Using human-centred design to explore digital improvements to the coronial pathway

Giving Victims A Voice: Empowering victims to share their experiences for a more informed and responsive approach

From GenoVic to Genomical: Rebranding the future of genomic data management in Australia

HEALTH

Building a platform to help aged care residents experiencing loneliness and isolation connect with people in their community.

The Smarter Trams Program: Laying the foundations for an intelligent transport system

Building a modern and flexible digital presence for ANZSOG to strengthen public sector leadership

Prototyping a new product concept driven by the need for legal data insights

Strategising digital transformation for Australia’s leading bird conservation charity

NOT-FOR-PROFITS

Making bail information easier to find and understand on the Queensland Courts website

Using design research to empower economic independence of First Nations people through the IBA website

Co-designing a monitoring and evaluation approach with the VCAT Koori Support Team

EQUALITY

Better understanding the experience of Koori people engaging with VCAT

EQUALITY

Understanding Beyond Blue's current state to design for communities’ future needs

Better understanding how people get legal help online in Victoria

Uncovering insights to help inform Australia’s geospatial data services roadmap

Understanding the recruitment journey in aged care through human-centred design practices

NOT-FOR-PROFITS

Service Design for the Victorian Ready for Growth Program

A new digital experience to support The Wheeler Centre’s conversations for change

Understanding the barriers affecting people in prison when resolving financial challenges

A website to enable safer healthcare for 100,000 Victorians

HEALTH

Making Space for families in legal services in the West Heidelberg area

Custom-built data collection for headspace centres, young people and their families

Directing young people to relevant content with meaningful design

Co-designing an Interactive Workforce Planning Digital Tool for the Aged Care Sector

A new HOPE for the mental health and wellbeing of young Victorians

Designing a tool to support the growth of small businesses

FUTURE OF WORK

Using predictive analytics to efficiently support Melbourne’s Tram network

INFRASTRUCTURE

Primary prevention research for the ‘Are you safe at home?’ campaign

FAMILY VIOLENCE

A design and technology review for leading ethical clothing brand Arnsdorf

B CORP

Helping even more couples to separate smarter

Exploring the changing landscape of Digital Identity in the Private Sector

Supporting learners and employment seekers share credentials with potential employers

Joining forces to create a new customer-facing website for Bank Australia

B CORP

Providing an improved online experience for Victorians accessing human rights support

Introducing ‘Precious Time,’ an end of life tool connecting people to services in their local area

Re-envisioning Engineers Australia's digital presence

FUTURE OF WORK

Empowering small business owners to create mentally healthy workplaces

Bringing community driven justice online

Leveraging data to guide decision-making for Bushfire Recovery Victoria

Rebranding and designing new interfaces for Biosecurity and Food Safety applications

Creating content strategy tools and processes for Bushfire Recovery Victoria

Improving the way people move through the amica experience

Re-envisioning a meaningful brand for Newmark Primary

Designing an events and festivals planner for Victoria

Improving and modernising access to Victoria’s centralised repository for waterway monitoring data and information

Mapping the future of awards compliance and regulatory technology in Australia

Promoting young people's resilience, social connection and mental wellbeing

Empowering young people to support themselves and each other

An online exhibition for Monash University’s graduating students

Researching the nuances of Australian investment platform users for Sharesies

B CORP

Online behavioural change for mental wellbeing

Helping to improve gender equality across public sector workplaces in Victoria

EQUALITY

Improving access to information for victims and witnesses

Supporting the merger of Australia’s Federal Courts with an intuitive design

FAMILY VIOLENCE

Supporting the journey of Australians diagnosed with breast cancer through digital innovation

NOT-FOR-PROFITS

Helping young people find the mental health support that's right for them

Refreshing the brand and UI toolkit of arbitrate.com

Evaluating the user experience of a new death notification service

Understanding and improving the criminal justice journey and experience

Prototyping a solution for improved government information sharing

Developing a guided pathway for low-level traffic infringements

Introducing spiritual care practice to personal care assistants across Australia

The future of Audio Visual links in South Australia’s criminal justice sector

Setting a path forward for the use of educational technologies in Papua New Guinea

Designing and developing amica, a digital solution for separating couples

Online cognitive behavioural change with young people at risk of suicide

Improving accessibility and content experience for public sector education online

Co-design capability uplift for Creative Victoria

Improving the experience of applying for legal aid

Co-designing online safety with young Pacific women

EQUALITY

A better justice experience for family violence victim-survivors

FAMILY VIOLENCE

Creating a national digital presence for our heritage

Designing a self-directed learning service for all employees

FUTURE OF WORK

Building the modern ethical business

RETAIL

Keeping victim-survivors at home, and safe

FAMILY VIOLENCE

Improving Parliamentary expenses management with users at the heart

The future of professional development

FUTURE OF WORK

Modern luxury shopping guided by your own personal shopping assistant

RETAIL

Making legal research more efficient

The gig economy for the greater good

FUTURE OF WORK

Prototyping a personalised health solution

HEALTH

Co-designing a learning platform in 5 days

Digitising workflows for Corrections Victoria staff

Improving Government Efficiency Across Three Departments

Reimagining the future of retail with Arnsdorf

RETAIL

Making Government land information accessible and usable

Improving the lives of people seeking asylum in Australia

MIGRANTS AND REFUGEES

Keeping community at the centre of a website redesign

Academy of American Poets

Simplifying career pathways in rural medicine

Prototyping a teaching record for university staff

Unifying headspace’s digital presence

Opening up access to public transport for migrants and refugees

MIGRANTS AND REFUGEES

Delivering the first online family violence intervention order

Unlocking innovation pathways in Canberra

Taking the pain out of grant applications

A better experience for people attending court

Creating the next generation of online dispute resolution

Envisioning a digital hub for students, teachers and parents

Co-designing a world-first young person's guide for communicating safely online

Design thinking for sports administrators